Nugent Care Case Study

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New technology enhances employee communication for Nugent Care and saves the charity £20,000

Nugent Care is a charitable organisation which offers a diverse range of support to adults and children across Liverpool and throughout the North West of England. As a social care provider, and the social welfare arm of the Catholic Church, Nugent Care works at the heart of some of the most vulnerable and disadvantaged communities. Not only does the charity provide the best possible service to individuals and their families in these areas, it generates interest, awareness and an understanding of the issues they face and the impact of this on wider communities.

With 800 staff and 450 volunteers, remote working and mobile phone use is crucial to enable employees to keep in touch with colleagues. This is particularly important for lone workers or those working from the homes of service users. For safety reasons, these staff members must be easy to contact.

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