Working in the busy legal world, a reliable mobility strategy is a must for employees at Pillsbury Winthrop Shaw Pittman LLP, a full-service law firm with a keen industry focus on energy and natural resources, financial services, real estate, construction and technology.
With offices in the USA, Middle East and Asia, attorneys and senior partners travel extensively and regularly around the world, with mobile phones being their main means of communication. Due to client demands, work pressures and the difference in time zones between the various offices, many employees use their phones to check emails first thing in the morning and last thing at night, in addition to when they’re travelling or out of the office. The right mobility strategy and strong technical support is therefore central to higher levels of productivity and effective remote working for the law firm.
Initially, Pillsbury Winthrop Shaw Pittman approached Intercity due to high bill costs, as well as a lack of reporting and poor quality account management. Whilst the previous handsets were useful for email, they lacked the full requirements that the law firm needed.
Before working with Intercity, Pillsbury Winthrop Shaw Pittman did not have an effective backup system and there were no custom solutions designed around employee travel.