Ringtons case study

Ringtons case study

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Increased flexibility and productivity are the right business benefits for Ringtons

Intercity has delivered communication technology solutions that have enhanced flexibility and productivity for Ringtons, a tea and coffee manufacturing business that has been delivering tea and more through a door to door service since it was founded in 1907.

With over 500 employees based from Edinburgh to Devon, effective communication is vital for the company. Daily communication is conducted over 30 company sites throughout the UK via landlines and mobile phones. The solution they required needed to cater for 400 mobile and data connections, as well as allowing for future growth. In addition, with 250,000 customers contacting Ringtons’ Sales Representatives directly via their mobile phones on a daily basis, excellent mobile phone service and coverage was a further essential requirement. International coverage was a factor too, as Ringtons master tea tasters travel the world to source the finest teas.

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