Who are Roko Health Clubs?

Roko Health Clubs is a privately-owned group with four premium full-service clubs across the UK. Each club boasts impressive facilities, including spacious gyms equipped with cutting-edge equipment, a wide variety of exercise classes, heated indoor pools, and luxurious spa amenities, offering members a top-tier health and wellness experience.

The Challenge

Following the decision to separate the operations of PlayFootball and Roko, the Sports & Leisure Group (SLG) sought a forward-thinking solution to support the continued growth of their health clubs. The main objective was to implement a solution that would streamline operations, resolve existing technical challenges, and provide a robust foundation for future success.

The Objectives

With a base of 80 users spread across the company’s head office and four club locations, Roko Health Clubs aimed to create a modern workplace underpinned by a robust, cloud-based infrastructure. The goal was to provide seamless support for the daily needs of their employees, ensuring efficiency and reliability across the organisation.

The Solution

Following a proven, structured, and standards-based approach, Intercity delivered a robust Microsoft 365 cloud-native foundation for Roko Health Clubs, using its flagship Connect product.

Connect ensures a best-in-class, secure end-user experience with Windows 10/11, optimising Microsoft 365 investments to boost productivity and collaboration. As part of the deployment, desktop and laptop endpoints were joined to Azure Active Directory via Autopilot and are now managed by Intune, incorporating the latest Microsoft Security Portfolio. Legacy build management technologies and on-site IT infrastructure were decommissioned during the transition, and all Roko devices are kept fully up-to-date with the latest security and feature updates. Intercity's UK-based Service Desk team manages Roko’s devices 24/7, ensuring continuous support and security.

The Business Benefits

The deployment of Connect by Intercity across all user endpoints has provided Roko Health Clubs with a secure, reliable, and future-proof solution tailored to their needs.

With seamless access to data, files, and business applications, Roko’s users can now collaborate more effectively between club locations. This has enhanced the business’s overall cyber security posture, while allowing Roko to fully leverage the capabilities of Microsoft 365, driving productivity and efficiency across the organisation.

"Intercity always show us they have the right levers of skills, resource and expertise. The deployment of Connect has greatly reduced the number of reported issues. Their solution is both fit for today, but also scalable to meet the future expansion requirements we have."

Mark Hitchum, Head of IT

Intercity is the ideal technology partner to enable organisations like yours to flourish securely in the new age of working from anywhere. We enable businesses and people to be productive anywhere, anytime, regardless of device, communications or technology. Connecting and securing from device to the cloud. To learn how you can Do More with Intercity, please speak to us here or use the live chat. To learn more about Roko Health Club, and some of the fantastic work they’re doing, please click here.