Doing more for our customers
Give Microsoft Teams a Voice
Making the most of Teams with the UK’s No.1 SIP provider
Many businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Microsoft Teams as a full cloud-based UC solution with Enterprise-grade telephony.
Give your Microsoft Teams a voice with confidence - benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 SIP Trunking provider with simple provisioning, enhanced call control features and carrier grade infrastructure. All provided at a competitive price, as a complete cloud solution.
A SOLUTION THAT WORKS FOR YOU
Cost saving
Significant cost saving per user when compared to Microsoft’s calling plans. With free calls to landlines and mobiles.* * Subject to terms and conditions
Access to advanced call statistics
Online access to comprehensive call statistics enables informed business decisions. Advanced management information relating to call handling efficiencies, productivity, call patterns and caller behaviour. Data includes time to answer, call waiting time, call outcome and caller details statistics.
Complete Cloud Solution
Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware.
01, 02, 03 and 08* number termination
01, 02, 03 and 08* termination with no number translation. *Natively terminates on the endpoint but termination charges would still apply for 08 numbers only.
Never miss a call
Tailored business continuity with network and number level resilience to keep your business working.
Access to Education Community
Using our “Janet Connected” accreditation means that we can provide IP voice services to the education community in a direct manner.
Porting Numbers
Keep the same geographical number wherever you are.
CORE FEATURES
Microsoft Teams Direct Routing is built around the robust range of features embedded within Microsoft Teams:
Internal/External Call Transfer
Call Forwarding and Blocking
Audio Conferencing
Outbound CLI Presentation
Automatic Presence Updates
Multilingual Interactive Voice Response
Geographic Number Allocation
Voicemail
Call History
Administration Portal
Delivering a better experience
Microsoft Teams Direct Routing
Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware. Teams - Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.
Microsoft Teams - Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example Intercity Broadband or Ethernet) and is delivered as an end-to-end service with high availability.