Developing an enterprise mobility strategy
IT users are becoming increasingly tech savvy and as a result have high expectations of the technology they use, not only personally, but also professionally. Consequentially, IT departments are feeling the pressure to develop an enterprise mobility strategy that not only encapsulates the IT needs of the business, but also the demands of an often very diverse workforce that want to be able to access core business applications anytime, anywhere.
IT departments need to understand the context of these needs, but need to mindful that they are not led by them. It is important that IT users expectations are managed to ensure that productivity does not suffer for both the IT user and IT department, as a result of not being included in the decision making process in some way.
There are a number of other things to consider when investing in enterprise mobility, as it is about much more than choosing a device. The Operating System (OS) is one of the most critical decisions when choosing a business device and certain questions need to be asked, such as; does it secure the requirements of the business as well as the user? Or, will it work alongside other solutions that are in place?
When implementing any piece of IT equipment, it is always important to think about maintaining quality and security, and telecoms should be thought about in exactly the same way. The ability to connect and communicate effectively is vital for productivity and performance, so it is important that it is given the same status in the mobility strategy.
The right enterprise mobility strategy is critical for the modern agile business and with so many demands from around the business it is important to retain perspective to ensure that the strategy meets the business needs, now and in the future.
To find out more about why the enterprise mobile investment is about much more than just the device, read Will Kennedy’s recent article on Information Age.