24/7 SELF-SERVE PORTAL

Your business day can stretch outside 9-5 hours, so you’ll be able to access our customer portal at any time.

• Monitor user activity and usage at a glance through the main dashboard, and go deeper by examining itemised usage
• Manage your users, subscriptions and overall spend easily – turn features on and off, activate unused SIMs, apply bars and more
• Receive custom alerts when you’re close to exceeding usage thresholds.

BESPOKE TARIFFS AND NETWORK FLEXIBILITY

We’re an independent service provider, which means we can tailor your tariffs to you – we don’t simply resell standard network packages

• Pay only for the airtime and data you need – no more, no less
• Activate SIM cards across various networks to ensure optimum coverage for all users
• Scale your allowances up and down as your business requires it.

MULTI-LEVEL DATA SECURITY CAPABILITY

On-the-go workforces and the rise of remote working policies mean that mobile security is always paramount. We take care of that.

• Protect your devices and your data by combining mobile device management with mobile threat defence
• Execute your mobile strategy without security worries – whether it’s BYOD, CYOD or COPE, we can help
• Take advantage of our cybersecurity expertise to protect your wider IT infrastructure and devices.

CUSTOMER SERVICE AND PROACTIVE SUPPORT

We look after all things mobile while you look after the day-to-day running of your business. Just like it should be.

• Have a dedicated customer service manager who handles your account
• Receive regular service reviews to ensure that you’re getting the most value and functionality from your plan
• Communicate with us however suits you best: over the phone, via email or through the customer portal
• Trained Customer Service team - members of the Institute of Customer Services.

Which networks do you offer?

Vodafone, O2 & EE. If you’re based in and around just one location, we’ll advise on the network that offers the best value and the best coverage for that area. If you’re spread over several locations, we’ll explain the best networks for each one, and we’ll provide a multi-network package for you.

We were one of the first Vodafone business providers way back at the dawn of mobile technology, and we’ve built and maintained strong network relationships in the time since.

What tariffs do you offer?

We’re not a reseller or dealer, so we tailor tariffs to your exact requirements, and these can change whenever you want them to. We aren’t a middle-man, and we don’t deal with any – you’ll always talk directly to us.

We make these efforts because, in our view, you should pay for what you need and what you use – and nothing more. You shouldn’t have to compromise to fit into a certain cost bracket. Talk to us, and we’ll find a package that suits you.

What level of customer service do you offer?

We have a leading NPS score consistently above +65. Our customer service team is proactive and preemptive, not reactive. We avoid problems before they even get chance to become problems.

You can also reach us whenever you need support, because we understand that your business never really closes.

Do you have a customer portal?

Yes, and you can access it 24/7.

It gives you everything you need to manage your mobile strategy: a dashboard to show user activity at a glance; all of your invoices in one place (summary and itemised); subscription management for controlling user access and launching new functions and features; custom alerts for usage thresholds; a full range of reports and insights.

Do you offer mobile device management (MDM)

Yes, Choose from a range of our robust mobile protection options that help to keep your network and your data safe. We’re partnered with Android Enterprise Essentials for entry level solutions, SOTI for full MDM and Check Point for threat defence.

In the age of remote working, BYOD, CYOD and COPE policies, it’s easier than ever for unsecured devices to be compromised – so we make sure yours can’t be.

Application management, access restriction, feature control, enforced use of passcodes, remote lock-and-wipe – and plenty more. We’ve made every consideration and offer them all to you.