Important information for Christmas and New Year 2015

The Intercity offices will be closed from 12.30pm on Thursday 24th of December and will reopen on Monday 4th January 2016 at 8.30am. If you have an enquiry during this time, please call  0121 643 7373 leaving a message with a contact number on that you can be reached on and the mobile or landline number you are calling about and it will  be reviewed by one of our Customer Service Advisors.

Important information for Christmas and New Year 2015

To protect our customers from the possibility of abnormally high usage costs or fraud due to lost or stolen mobile devices, during the Christmas and New Period, Intercity and the networks will be monitoring usage and a bar/suspension of service may be applied to any number that has a sudden surge in usage/charges.

If you have users that are travelling or are likely to have higher than normal usage during the Christmas holidays please contact us prior to the 23rd of December to discuss the options we have available to avoid high charges or the suspension of service.

We would like to wish all of our customers and their families a Merry Christmas and Happy New Year and look forward to working with you all in 2016.