At Intercity, we’re dedicated to empowering businesses through technology. With over 35 years of experience, we’ve noticed a growing trend in Birmingham and the West Midlands: more SMEs are choosing Managed IT services to stay competitive in today’s tech-driven world. By outsourcing IT to trusted providers like us, businesses can focus on their core strengths while we handle the complexities—ensuring seamless growth without costly disruptions or cyber security concerns. Intercity is proud to be the region’s go-to IT partner, delivering tailored solutions that drive reliable, worry-free success.
Why are Businesses in Birmingham Partnering with Intercity?
When it comes to Managed IT, trust is key. Partnering with a local IT provider in the West Midlands means faster response times, personalised service, and a deep understanding of the regional business landscape.
Local businesses favour Intercity for our fast response times, ensuring quick on-site support to minimise disruption. We tailor IT solutions to your specific business needs and goals, and as your long-term IT partner, we work closely with you to align technology with your business strategy.
We are proud to be the trusted local IT support partner for businesses across the West Midlands. From Birmingham to Coventry, and Wolverhampton to Solihull, our Managed IT services have become the backbone driving operational excellence. Whilst we are rooted in the region, our Managed IT services reach across the UK delivering reliable solutions that drive operational excellence.
A closer look at how Intercity supported HORIBA MIRA’s growth with on-site Managed IT
As HORIBA MIRA expanded, their in-house IT team struggled to manage daily tasks and strategic projects. They partnered with Intercity for dedicated on-site support at MIRA’s Technology Park. Intercity embedded a BAU team to manage the service desk, networks, and systems, ensuring high-performance IT. A project team also supported key initiatives, including network integration and fibre installation for better connectivity across MIRA’s 2 million square feet of R&D space.
Simon Hall, Operations Director, said:
“Technology is at our heart, so connectivity is key to that. Intercity have been invested and interested in HORIBA MIRA, really moving their digital assets on to achieve digital agility, and really getting the maximum out of our technology.”
With on-site support and tailored IT solutions, Intercity has helped MIRA transition to a digitally agile environment, showcasing how Managed IT services can improve operational efficiency for businesses across the West Midlands.
Benefits of Managed IT Services for SMEs in Birmingham and Beyond
If you’re a business in the West Midlands, Managed IT services offer a whole lot more than traditional IT support. Think of it as a complete solution—one that covers everything from supporting user end points and cloud storage to network monitoring, and much more. Here’s what makes it such a game-changer for businesses:
1. Comprehensive IT Management
Our Managed IT services are all about making life easier for you, we ensure everything keeps running smoothly and your tech is always performing at its best. You don’t have to worry about a thing—we’ve got it covered.
2. Increased Business Efficiency
With us on your side, you’ll see less downtime and more productivity. With our proactive support, you’ll experience less downtime and higher productivity. We optimise your systems, provide specialist IT support, and ensure your team stays connected. And if anything goes wrong, our service desk outsourcing is there for you, providing quick, responsive support. We’re all about making sure your business runs at its best, 24/7.
3. Flexible, Predictable and Transparent Costs
No surprises here. With Managed IT, you get a predictable monthly cost. That means no more sudden, unexpected bills for tech issues. Whether it’s service desk outsourcing or Managed IT support, you’ll know exactly what you’re paying for. That means more cash in the budget for what matters—growing your business.
4. Security First
We are security first. Our Managed IT solutions are underpinned by relevant and best of breed security services. Users can work safely with the peace of mind that we are working hard to mitigate security risk.
If you're seeking IT support in Birmingham or across the West Midlands, look no further than Intercity. We’re proud to be the trusted IT partner for a wide range of businesses, including high-profile clients like Birmingham City Football Club ,Edgbaston Stadium. Our Managed IT solutions are tailored to fit your unique needs, ensuring your systems are secure, scalable, and ready for the future.
Contact us today by filling out the form below to discover why Intercity is the trusted IT partner for businesses across the West Midlands. Let’s work together to make the next chapter of your business a success!
