To celebrate International Women’s Day, Christina Pendleton, Chief People Officer at Intercity, highlights four of our amazing colleagues, their...
Do you have control of your Office 365 data? Do you have access to all the items you need? The knee-jerk reaction is typically, “Of course I do,” or...
It's seriously tricky to help your contact centre agents perform at their best. There's an ultra-fine line to getting it right and if your focus...
