Our Thinking | Intercity Technology

Planes Don’t Fly Without Pilots – And Your Business Can’t Soar Without the Right Technical Expertise!

Written by Intercity | Sep 1, 2022 3:49:00 PM

If you’ve been keeping up with the news, you’ll have noticed the chaos in the aviation sector this summer. After years of slowdowns, air travel demand has skyrocketed, and both airlines and airports are struggling to keep up with staffing. Heathrow capped passenger numbers at 100,000 per day, while easyJet was forced to run flights at 87% capacity due to a staffing crisis. The pandemic led to mass layoffs, and now, highly skilled workers are hard to come by, with many opting for jobs in other sectors.

Sound familiar? Whether you’re in aviation or tech, the same problem exists: without the right experts in place, operations come to a halt. Your business needs the right resources to thrive, just like planes need pilots to take off.

But how do you ensure you have access to that expertise without the hassle of hiring full-time staff?

 

Workforce Pliability: The Key to Business Success

The term "workforce pliability" refers to your business’s ability to quickly acquire the expertise needed to respond to new challenges, tackle short-term projects, or fill gaps when talent is in short supply. Just like aviation, many industries face the struggle of not having the right skills at the right time. The difference? You don’t have to settle for missing expertise or slowing down your progress.

At Intercity, we understand how frustrating it can be when your team can’t find the expertise needed to execute that important project or deliver on a big opportunity. Small and medium-sized businesses can’t always afford a full IT department, leaving those crucial skills “blind spots” that stop you from reaching your goals. But fear not, we have the perfect solution for you.

Enter: Intercity's Technical Assurance Programme (TAP)

Our Technical Assurance Programme gives you on-demand, expert-level IT support whenever you need it—without the need to hire a full-time tech team. Whether you need consultancy, support for a short-term project, or cover for absence, TAP is your secret weapon.

Here’s how it works...

  • Technical Consultancy: We’ll work with you to align your IT systems with your business goals, using cutting-edge solutions to solve challenges and optimize your operations. We also provide top-tier support, including MS Premier Support for those critical issues.
  • Technical Support: Our team is ready to swoop in when urgent IT issues arise, from cloud services to network infrastructure, and even endpoint support. We’ll fix problems fast and keep your operations running smoothly.
  • Telephone Support: Sometimes, you just need a quick chat with a tech expert. With our telephone support, expert advice is just a call away!

Our experts have deep knowledge across a wide range of IT areas—cloud migrations, cybersecurity, infrastructure, and beyond. No matter the challenge, we’ve got you covered with flexible, reliable support that ensures your IT runs seamlessly and helps you grow.

 

No More Skills Gaps. No More Headaches.

While other industries struggle to fill gaps in their workforce, you can rest easy knowing your IT is in safe hands. Whether you’re tackling a new project, covering for a key team member, or need expert advice, TAP delivers the support you need, when you need it.

Ready to plug those skills gaps? Let’s talk! Reach out to Intercity’s team today, and let’s create a plan tailored to your unique business needs.