It's seriously tricky to help your contact centre agents perform at their best. There's an ultra-fine line to getting it right and if your focus...
Sure, things are moving fast. But being thrown into the deep end during COVID-19 has proven you and your team are equipped for change. But equally,...
What does the year ahead have in store for unified communications? It’s a tough one to answer, especially in a changing market that’s been turned on...
The COVID-19 pandemic is forcing businesses across the world to change how they operate. Entire workforces have shifted to a remote working setup in...
