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Simplifying Connectivity

The curse of the telecommunications industry is its affinity for acronyms. If you were to sit down today and reconsider your Ethernet solutions, I’d hazard a guess that you’re going to be pulling your hair out within the hour. Be it ADSL, MPLS or EFM, the truth is that you don’t need a thorough understanding of these terms to get to grips with what they can offer you and your company. By breaking down the jargon, I hope to give you a better understanding of the differences between your options and make the process of comparing them a breeze.

Firstly the term contention simply refers to how many customers are sharing the same bandwidth. High contention is often what causes your broadband to slow around 6pm when everyone returns home from work and peak in the middle of the night when everyone is asleep. Secondly, the cabinet is used to describe the green boxes we see dotted around the country often at the end of our streets. Essentially, the closer you are to one of these boxes, the better your service is going to be. The reason for this comes down to our antiquated copper network. 75 million miles of cable spans the country with an estimated value of up to £5 billion.

The problem with running internet through copper is that the speed becomes entirely dependent on the length of the wire. The further you live from the cabinet, the slower your internet will become. Lastly, the exchange is a difficult concept to get your head around. This is essentially the end of your cable where traffic is “exchanged” with other networks. We use this method to provide multiple connections at once, simplifying the overall process and making it cheaper for everyone. The differences between options comes down to how we connect your premises, the cabinet and the exchange.

Internet connectivity options

ADSL stands for Asymmetric Digital Subscriber Line, which let’s be honest means next to nothing to most of us. The simplest way to look at ADSL is your broadband at home. ADSL runs a copper line from the exchange to the cabinet and then another one from there into your home. On this network, contention is generally shared between five and fourteen customers, giving up to 24mb download speeds spread between users.



FTTC stands for Fibre to the Cabinet and works relatively similarly to ADSL. The first thing to understand is that fibre is the transfer of information using light. As the name suggests, the main difference with FTTC is that rather than running a copper line from the cabinet to the exchange, the cable has been replaced with an optical fibre one. The main advantage here is that Fibre can cover distances 100 times further than copper whilst offering bandwidth 1000 times greater. This reduces the distance that data has to travel over copper, increasing the overall speed of the network. Typical contention with an FTTC connection is 5:1 with download speeds of up to 80mb.


Ethernet over FTTC works exactly like regular FTTC from the exchange to the cabinet. From the cabinet to the premises, the connection uses an uncontended Ethernet line giving the customer 100% of the bandwidth with up to 80mb downloads.

ethernet fttc

EFM stands for Ethernet First Mile. To understand the benefit of EFM you must firstly understand about “copper pairs”. A copper pair refers to the two cables your telephone network runs into your home. One cable for your phone and the other for your internet. With EFM several more copper pairs will be installed providing a more reliable service, higher bandwidth and symmetrical speeds which occur when uploads match downloads. Contention is 1:1 with quad speeds of 20 up and down.

ethernet first mile

Modern Ethernet offers Fibre Dedicated Internet Access (DIA) by running a Fibre network from the exchange, all the way to the premises, offering up to 1GB of uncontended speed.

ethernet connectivity

The Right Solution?

As with anything, the right solution depends on the requirements of the user. Be it speed, reliability or security which your company values most, we will do our upmost to match you with a system which fully maximises the potential of your business.

Contact us today
to find out how we can help you improve your connectivity.

Up next

Is Your Business Mobile Enough?

As hard as it is to believe, we are officially in 2015! And now the Christmas cobwebs are just about dusted off, it is time for everyone to take a look and evaluate the upcoming trends for the New Year. One ongoing trend is that businesses are becoming more mobile.

As of June this year, it will be acceptable for any employees to request to work from home, as opposed to the current law, which states that only parents can request to ‘telework.’ With this in mind, the upcoming trend is set to increase even more so, meaning it would be worthwhile for business’ to weigh up the pros and cons of working from home, and see how Intercity could help you along the way.


The main issue with ‘teleworking’ from a business perspective appears to be the lack of trust in employees to be motivated without being under their manager’s watchful eye. However, statistics suggest that presence does not equal productivity, with teleworkers reportedly working on average an extra 5-7 hours per week when working from home. As an employee is not physically present during working hours, they are judged based on their achievements, rather than attendance, making it easier for managers to pick up on the less productive workers. However, for the employees who excel through the ability to telework, the freedom and trust that is given to employees through the ability to work from home, in fact motivates staff members, to ensure they are not branded as a ‘skiver’.


Why limit your employee radius to local areas only, when there could be a more productive workforce elsewhere? When applying teleworking into your business, you open new doors to attract a more skilled workforce, instead of settling for what is available close by. With a wider area of coverage through a spread out workforce, comes wider access to customers and potential customers, ‘businesses becoming mobile‘ does not necessarily mean working from home, but to not be restricted to a particular location during work hours. This is all made possible through the services that we, here at Intercity can provide.

How can we help?

Here at Intercity, we can provide you with the ability to keep in touch with your home workers, alongside keeping track on what they are doing, through our unified communications platform which

  • Allows all of your workforce to interact with each other from any location free of charge.
  • Another advantage is that the App is available on iPhone and Android.
  • Allows you to view each other’s availability, making it easy for managers to keep track of their employees, and allowing each other to see who is able to take calls.
  • Provides you access to real-time data regarding your usage, helping to keep on track with your call traffic.
  • Provides an audio and video conferencing solution that would be beneficial for any company considering adopting teleworking.
  • Allows up to seven entries in one conversation when group calling, meaning that meetings can be attended through Blinkpipe without physical presence.
  • Blinkpipe doesn’t require all users to have a Blinkpipe solution, as you can use a browser login through the Blinkpipe Hub, so you can access the conference call without Blinkpipe, and easily on your laptop or mobile handset.
  • Blinkpipe works through the use of your telephone system, meaning that audio is never effected whenever Internet access is restricted, ensuring clear communication from different locations.