Doing more for our customers

Bet 365
Britsh Transport Police
Enterprise
Salvation Army
HS2
Mira
Sport England
Geant
Action Aid
Almac
NHS
Ingeus
Nominet
Sika
Applegreen
Welcome Break
Edgbaston Stadium
Tile Mountain
Anesco

VALUABLE CUSTOMER INTELLIGENCE WITH
CONTACT CENTRE

 

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Personalised for your business

Our Contact Centre solution is fully scalable and customisable for your evolving business needs, including auto attendant and IVR, agent skills ratings and outbound call tags.

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Reach new heights in quality

Empower your people to deliver supreme quality, with supervisor listen-in features for calls in progress ensuring the highest standards of customer experience.

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Intelligent real-time reporting

Motivate your teams with effective KPIs based on real data, monitoring call performance and agent status on the go. Optimise staffing, quality and costs through customer intelligence.

Flexible Contact Centre solutions in the cloud

Contact us to discover how our Contact Centre software can transform your agent and customer interactions and help you deliver:

  • A true omnichannel customer experience
  • Increased productivity and agent satisfaction
  • Closer customer contacts
  • Improved service levels

Get In Touch

LET'S TALK ABOUT YOU

Want to enable your people to work faster and smarter?

Tell us your challenges, so we can find the best infrastructure services and cloud storage solutions together.

Speak to us on 0808 500 1436

Get In Touch

YOU'RE ON MUTE! UNLEASH THE POWER OF 
UNIFIED COMMUNICATIONS

Unified Comms - the way to customer success

What solution does your business need? Find out with our free checklist to decide the solution that's right for you.

Get Your UC Toolkit

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